No current emergency information.
Welcome to the Casa Water Department. We appreciate all of our customers!
Water bills are mailed on the first of the month. If you have not received your statement by the 5th, please call the water department at 501-233-6210.
Payment is due by the 15th each month. If the 15th falls on a holiday or weekend, late fees will not be implemented until the next business day. If your bill is not paid by the last day of the month, your water service will be disconnected.
If you notice an error or have questions, please call us.
New Water Customers
To start service, please fill out our New Water Service Application.
Homeowners
A copy of your deed as proof of ownership is required to begin water service.
Connection Fee: $20
Meter Deposit: $50
Renters
A copy of your rental agreement from your landlord is required to begin water service.
Connection Fee: $20
Meter Deposit: $155
New Installs
Connection Fee: $20
Meter Deposit: $50
Parts/Labor: $1,000
If the new line has to cross a roadway, additional charges may apply.
Details
Water Clerk
Carolyn Mullins
P.O. Box 6
Casa, AR 72025
501-233-6210
waterclerk@cityofcasa.gov
Street Address
3587 Highway 10 W.
Casa, AR 72025
Hours
Monday-Thursday:
8 a.m.-4 p.m.
Friday:
8 a.m.-Noon
Closed on federal holidays
Other Fees
Damage to Water Department Lock: $150
Reconnection Fee: $50.
To have your water reconnected after hours or on weekends, an additional $50 service call fee will be added to your bill.
Water Rates
Water Rates effective Jan. 1, 2026, for all customers:
- Base Rate: $36.05 for 1000 gallons
- 1001-3000 Gallons: $5.20 per 1000 gallons
Water Utility Database
The Casa Water Facility is a member of WUDB created by Act 769 of 2003 (PDF). This service allows Arkansas water utilities to collect identity information on their users to protect the utility and to collect delinquent water bills within the state.
Customer Information Update
To better serve you and modernize our payment system, please update your information updated via our Customer Information Form. This enables greater access to our payment system and allows you to:
- Set up recurring payments.
- Access billing details.
- Sign up for electronic billing options.